Botomation

Botomation is the use of artificial intelligence (AI) and smart automation tools which enable businesses to enhance their customer service. This technology can offer an interaction experience that matches or surpasses that of humans.

The product, Tryvium:
Tryvium Desk is a business-level engagement system powered by AI. It can be effectively used in service desks, help desks and call centers. Tryvium serves as a powerful tool for transitioning to a digital workplace, automating internal operations, and offering a top-tier employee engagement and experience platform.

Tryvium bots, along with its engagement component, are built on MS Teams, which directly boosts your return on investment for MS Teams. Furthermore, it can be integrated with top ITSM & HRIS tools to offer impactful automation and insights.

Services we offer include:
- Creation of business-level bots
- Automating business processes
- Modernizing call centers
- Botomated service desk
- Tryvium service desk
- Knowledge monetization
- Consulting on Botomation
- Customer experience analytics, including data intelligence and predictive analysis.